FAQ: Ad Astra Games AVID Assistant
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'd like minis AND the PDF bundle, or minis AND a boxed game, but there's no single option for that

Kickstarter is a lovely crowdfunding platform. It's a lackluster shopping cart. Here's what you do - set your initial backer level for the minis, and raise the amount by the level matching the PDF bundle or bundles you want to buy, then message me saying which bundle you want. If you want to get a boxed game and minis, back for the boxed game level and then raise your contribution by the amount of the minis grab-bag. The boxed game costs more to ship, and putting four minis into the box before shipping is easy! Last updated: Tue, Mar 10 2015 7:04 am EDT

Do I need to contribute extra to be able to share the app with my friends to use?

If we hit the first stretch goal, no. If we don't hit the first stretch goal, it's appreciated, but not required. One of the things I'm hoping to do with this Kickstarter is get this app circulating far and wide. Unfortunately, software developers expect to get paid, and in something other than minis. :) So I have to raise enough money to pay coders who are already cutting me a very steep discount on their services. So, again, it's not a per-seat license, but contributing extra to share the program with your friends is greatly appreciated - and gets us closer to the level of "Sure, it's not even password protected." Last updated: Tue, Mar 10 2015 7:04 am EDT

Are There Game Uses For Challenge Coins?

Yes! While some people keep challenge coins in their pocket as good luck charms, the AVID challenge coin has a specific game use: If you have one, and your opponent notices you've had a particularly bad stretch of die rolling, you can shake their hand (with the coin in your palm) and pass them the coin; you then get to re-roll the dice. This can only be done once per coin per game, and they keep the coin; they must pass it on to a different person if they choose to pass it on. It's a way to reward sportsmanship with a tangible (and transferrable) reward token. The other use of challenge coins is to pass them on to people you've demo'd the game to if they've done particularly well, or look likely to demo the game to someone else down the road - it's a way of saying "Hey, help us promote the company and products." It's why there's a 3 coin for $50 level so that people iwll have extras to pass around. Last updated: Fri, Mar 13 2015 11:53 am EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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